Frequently
asked questions

  • Consumers

    The information here will answer the most commonly asked questions. If you can't find what you are looking for you can use our contact form to send us your questions.

    See the full consumer FAQs

  • Retailers

    If you have a question regarding the new labelling and you can't find an answer in our 'For Professionals' section or the FAQs, please contact us by sending your question via our contact form.

    See the full retailer FAQs

  • Suppliers

    If you have a question regarding the new labelling and you can't find an answer in our 'For Professionals' section or the FAQs, please contact us by sending your question via our contact form.

    See the full supplier FAQs